Getting passengers safely and comfortably from A to B: That is the task of transport services and transport companies that drive people to social institutions, schools, rehabilitation facilities and workshops for the disabled. Planning these tours is demanding, especially when it comes to transporting people with physical or mental disabilities. Are patients transported lying down? Are the vehicles handicapped accessible and barrier-free? These and other factors make passenger transport a daily challenge.
Offer customer-oriented tours
In the case of sick or disabled people, tours must be planned with special consideration for the passengers. This includes the handicapped and barrier-free vehicle equipment, the determination of the maximum travel time or the transport of wheelchairs. But the quality of service is also crucial: transport services often cannot take the shortest route, but have to take into account the various pick-up times and individual needs of their passengers. Intelligent route planning is indispensable for regular trips to school or work, as well as for trips to be planned anew every day with changing passengers, cancellations or changed pick-up times. However, if you take into account the time and location restrictions in advance, tours can be planned without any problems.
Software takes individual requirements into account
The TransIT route planning software records various delivery parameters for passenger transport and uses intelligent algorithms and automated optimization processes to calculate the best route. It not only controls appointments, people, vehicles and routes, but can also record specifics (wheelchairs, reclining chairs, companions, individual transport, etc.). As an option, TransIT transmits the routes to the vehicles' navigation devices via interface integration with the telematics system and informs the driver promptly of any changes.
Great advantage in tenders
For the transport services and transport companies, the use of TransIT means a considerable competitive advantage in tenders: By simply importing the tender data, e.g. from Excel files, and automatically calculating the cost-optimized timetable, tours - especially compared to manual planning - can not only be significantly reduced Plan more quickly, but also deploy staff and vehicles more effectively. The result: The automated and flexible planning of regular trips, daily dispatching and ad-hoc orders causes significantly less work, the risk is greatly reduced due to miscalculations and specific conditions such as capacities or transport times can be calculated easily. BerlinMobil and Johanniter Bremen already benefit from the software support and thus create real added value for their customers.
The experts from gts will explain the benefits of route optimisation in detail and how it is applied in practice during the 30-minute webinar "Improving customer service through intelligent planning with flexible delivery areas" on 20 May at 10 am. You can register for the webinar here: